All entries for June 2015

Event Testimonials: Total Security Summit - Houston, TX

HOUSTON, TX – More than 795 pre-scheduled meetings took place at the Total Security Summit in Houston, Texas this June. Here is what attendees have to say about the event:

Delegate Attendees:

“Very educational and good insight. I was able to talk to vendors about product modifications for possible solutions.” – Amazon Web Services

“You treated us well, thank you.” – CSU

“Pleasantly surprised! Enjoyed the ability to have one-on-one interaction.” – Austin Police Department

“The vendors spending time at your table was very productive.” – Arlington ISD

“The one-on-one meetings are excellent. Gives one an opportunity to discuss more in depth with vendors.” – Greektown Casino

“First time attending – event staff were professional, helpful and accommodating. Appreciated the method of vendors coming to your table and established schedule.” – UT System Police

“I had a very positive experience. Networking was very useful.” – Atlanta Braves

“It was pleasantly surprising. I liked the relaxed atmosphere.” – Fiesta Mart, Inc.

Vendor Attendees:

“Really good run event! Meetings with end users with an active need for our product.” – Detex

This was extremely well done. Enjoyed the format, the pace, the flow. List of delegates was excellent. Avigilon has absolutely added revenue to the pipeline, established new relationships and event bolstered new ones. Will definitely be at the next event.” – Avigilon

“Very helpful staff. Good show!” – Video Insight

“Excellent face-to-face time way more effective than chasing people down at conferences and trade shows.” – SnapTrends 

"Great show!" - ISA Fire & Safety

"Both of my days were full with appointments. All of the discussions were educational and interesting, and many of them could potentially lead to sales... This was my first experience at this type of conference and I am looking forward to attending the next TSS in Chicago!" - Surelock McGill

"Good forum!" - Key Tracer

"[We] enjoyed our first experience with the forum!" - The Enpro Group


795+ Meetings Held at Total Security Summit - Houston, TX

event photo houston.JPGThe Total Security Summit dodged flash floods in the Houston Galleria area in the first week of June. As security directors from the area gathered at the JW Marriott, the skies cleared, setting the scene for the first Total Security Summit of 2015.

Delegate attendees, including security directors from Amazon Web Services, American Airlines, Atlanta Braves, Greyhound Bus Lines, Justice Stores, Michelin North America, City of Austin, Starbucks Coffee Company and University of Chicago Medicine, met with providers for a total of 795 combined meetings over the day-and-a-half with solution providers including Assa Abloy, 3M Building Company, Detex, CAP Index, Avigilon, Snaptrends and Axis Communications.

“This was extremely well done. Enjoyed the format, the pace, the flow. List of delegates was excellent. Avigilon has absolutely added revenue to the pipeline, established new relationships and even bolstered old ones. Will definitely be at the next event,” says Avigilon, who attends numerous summits, including the most recent in Houston, Texas.

“The one-on-one meetings are excellent and give one an opportunity to discuss more in depth with the vendor.” – Greektown Casino

Delegate attendees made new connections while also learning about new solutions as part of the seminar program at the summit. For both first-time and return attendees, the event was an intimate networking and educational experience, Amazon Web Services reporting "[The Summit was] very educational and gave good insight. I was able to talk to vendors about product modifications for possible solutions.” For many attending security directors, the format made for a comfortable and relaxing event, "I appreciated the method of vendors coming to your table and the established schedule," says UT System Police, meanwhile Fiesta Mart, Inc. applauded the "relaxing atmosphere."

Following the event, the Forum Team has received feedback from delegate attendees and all have reported they intend to do business with at least one connection they made at the summit. 


Seminar Program to Take Place at Education Facilities Management Forum

The Education Facilities Management Forum taking place on October 19 & 20 in Dallas, Texas has slated a seminar program that explores the many facets of school construction and facility management. The seminar program consists of 45-minute seminars by industry experts, some of which are offering CEUs.  

All speakers are qualified based upon their industry expertise and host editorial seminars followed by an open-discussion with attending C-level executives. The open format of these discussions allows for shared knowledge and brainstorming within the industry.

 While the Forum is built on the needs of registering delegates, our current seminar program consists of the following sessions:

Repair and Renovation Construction Projects – A Better Way: Job Order Contracting by Mike Coberley, the senior manager at KBR On-Call Construction.

Leveraging Analytics for Energy and Operations Performance in Facilities by Patty Anderson, CEO of Performance Building Solutions

“What We Need is a Plan” School [and Corporate] Security Gets Smarter; New Trends Emerge by Steve Surfaro, Security Industry Liaison for Axis Communications

Sustainable Materials in Restrooms, Locker Rooms and Other Applications by Rob Donlon, the director of sales at Scranton Products (1 AIA HSW/SD CE Hour & 1 GBCI CE Hour)

Crisis Management and Planning for the Mobile Age by Brad Hunter, private/independent and higher education sales manager at SchoolDude

Tips for Achieving Capital Forecasting Success by Brad Hunter, private/independent and higher education sales manager at SchoolDude

How Dashboard Style Interfaces and System Analytics are Increasing Operational Efficiency and Reducing Energy Costs in Commercial Buildings by John Mitro, business development manager at US East Delta Controls

To suggest an additional seminar topic or speaker, please contact media@forumevents.com. To receive your complimentary space at the Education Facilities Management Forum, including access to the seminar program, visit www.forumevents.com


Event Testimonials - Facilities Management Summit, Houston, TX

HOUSTON, TX – More than 795 pre-scheduled meetings took place at the Facilities Management Summit in Houston, Texas this June. Here is what attendees have to say about the event:

Delegate Attendees:

“As this has been my third show in which I continue to meet people in the industry, it’s a smaller summit which gives you a better insight of meeting vendors and the industry peers.” – Biscuitville

“Great format! Very productive!” – Oklahoma City Museum of Art

“I enjoyed the discussions and interactions with vendors and other facility managers. The format was perfect!” – Penske Automotive

“I always end up meeting some great vendors to do business with. This is my second Forum in three years, and it did meet my expectations again! I would love the opportunity to attend more conferences like this in the future. The Forum staff are very friendly and helpful. Class act! A+! Thank you for the invite! Rob and Jamie are great hosts!” – ICON Hospital

“I enjoyed the one-on-one with the company reps. This helps better understand what they can do for the needs directly without someone else watering down the information.” – Baker Hughes

“Was very good.” – Friendship West Baptist

“Excellent conference. I met with several groups that shared critical information. This was a great first conference.” – Ace Cash Express

“Informative, focused, needs based, comfortable, useful, much better environment than trade shows! Would attend again! Outstanding facility, great food! Thanks for the invite!” – City of Houston

“Very educational and good insight. I was able to talk to vendors about product modifications for possible solutions.” – Amazon Web Services, Delegate 1

“You treated us well, thank you.” – CSU

“Pleasantly surprised! Enjoyed the ability to have one-on-one interaction.” – Austin Police Department

“The vendors spending time at your table was very productive.” – Arlington ISD

“The one-on-one meetings are excellent. Gives one an opportunity to discuss more in depth with vendors.” – Greektown Casino

“First time attending – event staff were professional, helpful and accommodating. Appreciated the method of vendors coming to your table and established schedule.” – UT System Police

“I had a very positive experience. Networking was very useful.” – Atlanta Braves

“It was pleasantly surprising. I liked the relaxed atmosphere.” – Fiesta Mart, Inc.

 

Vendor Attendees:

“Very good event with great direct staff. Easy to talk with everyone, open to any and all ideas.” – Integrated Building Maintenance

“I enjoyed it – it was a good crowd and a great concept! Will be recommending further participation. Ya’ll did good!” – Quest Construction

“Your staff was amazing, vendors were friendly and buyers were ready to buy!” – MySmartPlans

“Really good run event! Meetings with end users with an active need for our product.” – Detex

“Great first event!” – Super Clean

“Enjoyed our first experience with Forum.” – The Enpro Group

This was extremely well done. Enjoyed the format, the pace, the flow. List of delegates was excellent. Avigilon has absolutely added revenue to the pipeline, established new relationships and event bolstered new ones. Will definitely be at the next event.” – Avigilon

“Very helpful staff. Good show!” – Video Insight

“Excellent face-to-face time way more effective than chasing people down at conferences and trade shows.” – SnapTrends 


795 Meetings Conducted at Facilities Management Summit - Houston, TX

event photo houston.JPGThe Facilities Management Summit dodged flash floods in the Houston Galleria area in the first week of June. As facility directors from the area gathered at the JW Marriott, the skies cleared, setting the scene for the second Facilities Management Summit of 2015.

Delegate attendees, including facility directors from ACE Cash Express, Biscuitville, City of Houston, Cracker Barrel, Enanta Pharmaceuticals, General Electric, HHS, Panda Restaurant Group, Inc., Penske Automotive Group, Race Trac, Speedy Cash Holding and The Apparel Group, met with providers for a total of 795 combined meetings over the day-and-a-half with solution providers including Architectural Graphics, Inc., Axis Communications, Detex, Egan Sign, MySmartPlans, Lightstat, Inc., Veritiv and Service Channel.

“This was extremely well done. Enjoyed the format, the pace, the flow. List of delegates was excellent. Avigilon has absolutely added revenue to the pipeline, established new relationships and even bolstered old ones. Will definitely be at the next event,” says Avigilon, who attends numerous summits, including the most recent in Houston, Texas.

“Informative, focused, needs based, comfortable, useful, much better environment than trade shows! Would attend again! Outstanding facility, great food! Thanks for the invite!” – City of Houston

Delegate attendees made new connections while also learning about new solutions as part of the seminar program at the summit. Biscuitville returned to this summit, saying “As this has been my third show in which I continue to meet people in the industry, it’s a smaller summit which gives you a better insight of meeting vendors and industry peers.”

Following the event, the Forum Team has received feedback from delegate attendees and all have reported they intend to do business with at least one connection they made at the summit. 

 


Major Metropolitan City Selects inContact Cloud Solution to Support More than Three Million Residents

inContact’s flexible and scalable cloud platform will help local government meet the demands of population growth expected to exceed 30 percent over the next decade
 
SALT LAKE CITY – June 9, 2015 – inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announces a major city municipality is rolling out the inContact solution to a new division with over 500 agents. The city will leverage the flexibility of inContact’s cloud platform to easily expand operations and customize their contact center system across multiple divisions.
 
“Providing high quality customer service is more important than ever in the public sector,” said Paul Jarman, CEO at inContact. “With the demand for government transparency growing, and a sincere desire by public entities to meet this demand, government contact centers are looking for flexible solutions that can be quickly scaled up or down to meet their evolving needs.”
 
As part of the city’s transition from its aging premise system, inContact will provide a customizable and agile cloud system. The Automatic Call Distributor (ACD) and Interactive Voice Response (IVR) are the core building blocks of the inContact cloud platform with skills-based multichannel routing to ensure citizens’ needs are addressed by the ideal agent in the most efficient manner. Government agencies are moving to the cloud to transition from expensive cap-ex investments to a more flexible, pay-as-you-go op-ex billing model with built-in flexibility to quickly activate on-call and at-home agents as needed.
 
Additional Information
  • Read about a large state government agency now leveraging the cloud
  • Learn more about available cloud solutions from inContact
  • Follow @inContact on Twitter
  • Become a fan of inContact on Facebook

About inContact

inContact (NASDAQ: SAAS) is the cloud contact center software leader, helping organizations around the globe create customer and contact center employee experiences that are more personalized, more empowering and more engaging today, tomorrow and in the future. inContact continuously innovates in the cloud and is the only provider to offer core contact center infrastructure, workforce optimization plus an enterprise-class telecommunications network for the most complete customer journey management. Winner of the 2014 CRM Magazine Rising Star Award, inContact has deployed over 2,200 cloud contact center instances. To learn more, visit www.incontact.com.

inContact to Attend Contact Center Summit

inContact is a confirmed vendor at the Contact Center Summit taking place in November in Chicago, IL. Attendees interested in cloud contact center software will be able to meet privately with an inContact representative at the event. To register for the Contact Center Summit, click here.


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