All entries tagged with “feedback”

Testimonials Stream In From the Education Facilities Management Forum in Dallas, Texas

The Education Facilities Management Forum took place in Dallas, Texas on April 25 & 26, 2016. Feedback is streaming in from attendees already! Here's what they have to say about their Forum Experience:

"Forum did a great job! Positively was beyond my expectation! Love the layout, the best one I have been to yet!"
- Burleson ISD 

"This was my first time at an event like this format and it was great. I loved time with the companies without any pressure or sales pitch. All of them even said to just call and ask questions about anything. Great job by the Forum Events staff before, during, and after the event. Thanks!"
- CitySquare 

"The Forum was a great experience in allowing direct one-on-one contact with potential vendors. Having the opportunity to meet with several in a day with specific time frames made it much easier to get to the point and look at specific opportunities."
- Grand Prairie ISD 

"The one-on-one meetings with vendors allowed me to ask questions that pertained to my particular facility without interrupting or listening to others who had different needs than my own. The time allowed for these meetings was just right, enough to demonstrate the need for the product without it really being a sales pitch."
- Hendrix College 

"Very nice! Enjoyed the event. Well organized and the Forum staff were very helpful. Thanks for the invite!"
- Magnolia ISD 

"The ability to pre-select vendors prior to the event made my experience and met my organization's needs. Liked the schedule and format. Employees were friendly and helpful. As my district prepares for a new bond program, the contacts here were great. I also like it when companies bring demos of some of their latest products, as I need to see it and touch it to understand its capabilities."
- Spring Branch ISD 


[Event Recap]: Education Facilities Management Forum - April 2016

The Education Facilities Management Forum hosted approximately 532 one-on-one meetings at the Sheraton Dallas on April 25th and 26th,2016. Executives from companies including Burleson ISD, Cedar Valley College, Criswell College, El Paso ISD, Memphis University, Louisiana Community and Technical College System, The University of Tennessee, Westlake  Academy and the University of Arkansas connected for informative meetings with solution providers, seminars and networking opportunities.

Face-to-face meetings kicked off promptly on Monday morning and ran throughout the next day and a half, separated by meals and seminars. "The one-on-one meetings with vendors allowed me to ask questions that pertained to my particular facility without interrupting or listening to others who had different needs than my own. The time allowed for these meetings was just right, enough to demonstrate the need for the product without it really being a sales pitch," explained an attendee from Hendriz College. Speakers including Tim Grosse, George Belich and Dominick Armato led discussions on energy management, capital forecasting and operational efficiency.

Prime networking continued into the evening with a gala dinner and casino games overlooking the stunning Dallas skyline. 

After a fun evening, attendees reconnected on Tuesday morning for more face-to-face meetings and additional seminars, ending with a closing lunch.

For more information, or to attend future events, contact VP of Operations Rob Muise here.


[Event Recap]: Education & Healthcare Security Forum | Dallas, TX | April 2016

The Education & Healthcare Security Forum hosted approximately 315 one-on-one meetings at the Sheraton Dallas on April 25th and 26th,2016. Executives from companies including Colorado State University Police Department, Children's Specialized Hospital, Dallas County Hospital District Police, Henderson State University, Mission Regional Medical Center and South San Antonio ISD connected for informative meetings with solution providers, seminars and networking opportunities.

Face-to-face meetings kicked off promptly on Monday morning and ran throughout the next day and a half, separated by meals and seminars. "The one-on-one meetings with vendors allowed me to ask questions that pertained to my particular facility without interrupting or listening to others who had different needs than my own. The time allowed for these meetings was just right, enough to demonstrate the need for the product without it really being a sales pitch," explained an attendee from Hendriz College. Speakers including Tim Grosse, George Belich and Dominick Armato led discussions on energy management, capital forecasting and operational efficiency.

Prime networking continued into the evening with a gala dinner and casino games overlooking the stunning Dallas skyline. 

After a fun evening, attendees reconnected on Tuesday morning for more face-to-face meetings and additional seminars, ending with a closing lunch.

For more information, or to attend future events, contact VP of Operations Rob Muise here.


Testimonials Stream In From The Contact Center & Customer Service Summit in Dallas, Texas

The Contact Center & Customer Service Summit took place in Dallas, Texas on April 25th & 26th, 2016. Here is feedback from the delegate attendees:

"I had no idea what to expect, this being my first summit, but I found it to be fast paced, energetic, and full of opportunities to have helpful conversations with solution providers without high pressure sales tactics." - Arkansas Federal Credit Union

"This is a great venue for targeted review of technology solutions. Demo halls are overwhelming and not as conducive for gathering enough information relevant to my business. Love these events!" - Renaissance Dental

"Excellent event - top notch layout! The staff from Forum Events were amazing, had a great time" - Progyny

"I appreciate the format of the summit. It was a different experience but I really enjoyed the one-on-one meetings -- it made it personal." - Health Care Service Corp.

"I thought the event was amazing and I am very glad I had the option to participate. Thanks for sticking with me and getting me to commit! Well worth my time. Safe travels." - Freshview Solutions

"I liked having a place to set up and then have vendors come around. This led to a relaxed environment and allowed you to see everything/everyone you wanted." - eviCore

"...This show was top notch in every way!" -Progyny

"This was my first Contact Center & Customer Service Summit. It was very interesting. I met a lot of nice, new people. It was fun to hear what other centers were doing and how they were leveraging technology." - Rent A Center

"The model of the vendors coming to you was new and different for me. I appreciate not feeling pressured to listen to high-impact sales presentations but honest and open questions and answers." - ALSAC, St. Jude

"Excellent seminars! Saved tons of time trying to find vendors to meet our needs, thank you, I look forward to future events." - American Medical Response

"This was my first time attending this summit. Very informative and useful." - Arbonne

To attend our upcoming event taking place in San Francisco, CA - register here.


[Event Recap]: Contact Center & Customer Service Summit | Dallas, TX | April 25-26, 2016

The Contact Center & Customer Service Summit hosted approximately 341 one-on-one meetings at the Sheraton Dallas on April 25th and 26th,2016. Executives from companies including AAA, Delta Dental, Fifth Manhattan, Epsilon, Grainger, Home Care Advantage, Rent A Center, St. Jude Children’s Research Hospital and ULine connected for informative meetings with solution providers, seminars and networking opportunities.

Face-to-face meetings kicked off promptly on Monday morning and ran throughout the next day and a half, separated by meals and seminars. Speakers Lisa Rueth and Tom Dickson led discussions on multi-channel service, agent and management leadership, and real-time customer data. “Lisa Rueth was awesome,” expressed the Director of Client Services Operations from BerylHealth.

Prime networking continued into the evening with a gala dinner and casino games overlooking the stunning Dallas skyline. “I had no idea what to expect, this being my first summit, but I found it to be fast paced, energetic, and full of opportunities to have helpful conversations with solution providers without high-pressure sales tactics,” explained one attendee from Arkansas Federal Credit Union of the networking throughout the event.

After a fun evening, attendees reconnected on Tuesday morning for more face-to-face meetings and additional seminars, ending with a closing lunch.

For more information, or to attend future events, contact Shane Doherty, VP of Business Development, here.


People Are Talking About the Contact Center Summit | Chicago

CHICAGO, IL – Testimonials are streaming in from the Contact Center Summit that took place on November 9 & 10, 2015 at the Westin Chicago Northwest. See the feedback below…

“Great experience overall. Loved the one-on-one interaction.” – Stericycle Communication Solutions

“Facilities, hotels, meals, events – were all very well planned and executed. Networking with attendees was excellent.” – P&K Research

“Found that I greatly prefer vendors finding me and having high-level information on our projects.” – Ameridial

“I enjoyed the summit. I met with some great potential business partners.” – XL Parts

“Great environment for networking. The format is excellent and stress free. The staff was friendly and accommodating.” – Suarez Corporation Industries

“It was very detailed and targeted to our goals.” – PharmaCentra

“Overall, I enjoy the format of these events. They allow for much more meaningful conversations.” – Ricoh

“Everyone was helpful and engaging.” – Vitas Healthcare

“I made more meaningful connections in a day and a half than I could at a trade show event. It would take me event longer with phone call and site visits.” – SVP Worldwide

 

This post will continue to be updated as testimonials are returned to the Contact Center Summit Team. For any information regarding the event, or to attend a future summit, contact shane.doherty@forumevents.com.


Event Recap: Contact Center Summit | Chicago, IL

Ballroom Chicago.JPGCHICAGO, IL – A patch of sunshine and mild weather made way for the Contact Center Summit taking place at the beginning of November at the Westin Chicago Northwest. Senior-level guests, also known as Delegates, from the contact center and customer service fields participated in a day-and-a-half of targeted business meetings, seminars and after-hour networking.

With pre-arranged one-on-one meetings taking place in the main ballroom from 9 A.M. on Monday morning to mid-day on Tuesday, delegates were able to connect with vendors while seated at their own tables – allowing for more in-depth and personal conversations. “I found that I greatly prefer vendors finding me and having high-level information on our projects,” explained the Compliance Officer of Call Center Operations from Ameridial. For many attendees, the one-on-one interactions that take place during the meeting portion of the summit are important for building future business relationships and communicating needs effectively. 

Seminars throughout the event covered topics in the contact center industry including strategic plans for customer care, methods to utilize customer feedback, and even human resources. Speakers from companies included HireIQ Solutions, Inc., StubHub, Corvisa and InfoCision Management Corp. The open format of each seminar allowed executives to share their own experiences out loud and gain knowledge from their industry peers.

A waterfront pavilion was the perfect setting for more intimate networking events at the summit including a gala dinner and casino evening. This was the best time for reconnecting with new acquaintances in a less formal manner. Prefaced with a cocktail hour and gala dinner, guests participated in casino games before retiring to their own private rooms.

lunch.pngBright and early on day two, attendees continued with their personalized schedules of meetings and seminars. During coffee breaks, the Forum Team was delighted to hear attendees raving about the accommodation and event format. “Facilities, hotels, meals, events – were all very well planned and executed. Networking with attendees was excellent,” shared P&K Research. Event Manager Shane Doherty was equally happy with the event saying, "once again we were thrilled with another successful summit. This event continues to go from strength to strength and with such glowing testament from all our attendees we couldn’t be happier - roll on Dallas in April."

At a closing luncheon on Tuesday, attendees bid farewell with new connections, plans for completing future projects and enough time to make it back to the office before the day was over!

The next Contact Center & Customer Service Summit will take place on April 25 & 26, 2016 in Dallas, Texas. For more information on the Summit or to register for the event as a Delegate attendee, click here. For sponsor information, contact shane.doherty@forumevents.com.

 

 

 


People Are Talking About the Training & Development Summit

NEW ORLEANS, LA - Following the Training & Development Summit in New Orleans, attendees are sharing insight into their Forum Experience. at the most recent event. See their feedback below...

"If I was looking for the opportunity to have a serious conversation with vendors and truly understand their products and services, this was the place. Great opportunity, thank you. It was very beneficial for myself and the district. I've already scheduled meetings for next week to review the activities that I participated in and to look at vendors that we may want to bring to the DCCCD." - Dallas County Community College District

"Absolutely fantastic event; would attend again. (Staff) was wonderful and full of helpful information and getting things organized and staying on top of things. Vendors were great and workshops were right on target; loved (the) presentation on engagement. Great environment for networking within the field; just the right amount of people for the event, not too big." - Bridgevine, Inc.

"This was a wonderful event. Revolutionary from a sales/vendor selection perspective. Love the one-on-one format. Beautifully executed, too... Thanks!" - Burson-Marsteller

"Overall, great! I feel like I learned a lot about what's being offered in the training space." - CPXi

"Great concept; allows for much more meaningful interaction with solution providers." - H&E Equipment

"Great format; Made a lot of great connections." - Hillyard, Inc.

"The ability to choose who to meet is an excellent way to allow each attendee to focus on their interests and needs. Great way to network and stay on top of what is current in the learning and development industry." - MGM Resorts International

"You all put on a fantastic event! Thanks for allowing us to attend. I really did need to see some of the products that are available, and more so, needed the time with the people showing them. I made some really great connections because of you! An excellent way to expose those with needs to companies that offer solutions. The format that features "appointments" is much better than the traditional "expo." Lots of networking time and social time that was very useful for building relationships beyond simply listening to a sales pitch. The personal relationship and human touch aren't yet obsolete!" - Mississippi State Department of Health

"Very well run. Impressive!" - Mutual of America


Summit Recap: Training & Development Summit - New Orleans

laughing delegate.jpgNEW ORLEANS, LA - A vibrant city set the scene for an energetic group of C-level, VPs and Directors at the Training & Development Summit at the Ritz-Carlton, New Orleans on September 14th and 15th. With targeted appointments, attendees benefited from the perfect balance of productivity and entertainment including networking, book signings, seminars, gala evenings and lively giveaways.

Starting with the pre-event cocktail reception taking place on Sunday evening, attendees did not hesitate to make new connections while watching a lively corner of the French Quarter from balconies. 

Early Monday morning, following a brief registration and after chatting over breakfast with other attendees, vendors and delegate attendees begin to meet for the first round of meetings. "If I was looking for the opportunity to have a serious conversation with vendors and truly understand their products and services, this was the place," recalls the District Director of Talent Development at Dallas County Community College District. "I've already scheduled meetings for next week to review the activities that I participated in and to look at vendors."

For new attendees at the Summit, the set up is oddly unfamiliar in comparison to a trade show. The Ritz-Carlton, New Orleans grand ballroom played a decadent back drop as the room took off with enthusiastic introductions. "I made some really great connections because of you! (An) excellent way to expose those with needs to companies that offer solutions - the format that features 'appointments' is much better than the traditional 'expo," says the Division Director at Mississippi State Department of Health.

Monday continued with a busy schedule of seminars led by industry experts including Laura Putnam, a celebrated author specializing in workplace wellness, and hiring experts Teresa Faoro Sertic and Johnny Keone Simmons - who are in search of the purple squirrel -  familiar lingo for the 'perfect' candidate. Also leading a seminar, Lisa Reuth - a prized speaker who shared her insight into training, development and retaining staff. 

By five o'clock Monday evening, new acquaintances were already preparing for the night's festivities - a cocktail reception, gala dinner followed by casino night. The aroma of garlic filled an entire elegant room set with black table cloths and red roses - Creole style shrimp simmered in a cajun sauce at a food station as guests mingled over cocktails. Following a dinner of short ribs, beautifully tender fish and sweet deserts, the true gamblers struck out for a test of their luck at casino night.

book.jpg

Attendees gathered around black jack and roulette tables, laughing and shaking hands as they celebrated big wins. The grand prize? A free year's worth of movie tickets from Fandango. By 10:30 that evening, guests were cashing in their chips for a chance to win and retiring for the evening for an early start again the next morning.

On day two of the Training & Development Summit, meetings picked up bright and early as attendees continued with their itineraries of meetings and seminars. An equally busy day continued throughout Tuesday, ending with a closing luncheon and prize giveaway. The Forum Team drew door prizes from Trainer's Warehouse, the Ritz-Carlton, Seiko and Laura Putnam. 

 



Summit Recap: New Orleans 2015

laughing delegate.jpgNEW ORLEANS, LA - A vibrant city set the scene for an energetic group of Directors at the HR & Employee Benefits Summit at the Ritz-Carlton, New Orleans on September 14th and 15th. With targeted appointments, attendees benefited from the perfect balance of productivity and entertainment including networking, book signings, seminars, gala evenings and lively giveaways.

Starting with the pre-event cocktail reception taking place on Sunday evening, attendees did not hesitate to make new connections while watching a lively corner of the French Quarter from balconies. 

Early Monday morning, following a brief registration and after chatting over breakfast with other attendees, vendors and delegate attendees begin to meet for the first round of meetings. "This was my first experience at an event with this design," recalls the Director of HR at America's Pizza Company, LLC. "It was absolutely more efficient and effective than a standard exhibition. The time spent with service providers was much more productive!"

For new attendees at the Summit, the set up is oddly unfamiliar in comparison to a trade show. The Ritz-Carlton, New Orleans grand ballroom played a decadent back drop as the room took off with enthusiastic introductions. "It was great that I could actually have a conversation one-on-one with a vendor," emphasized an attendee from Delgado Community College.

Monday continued with a busy schedule of seminars led by industry experts including Laura Putnam, a celebrated author specializing in workplace wellness, and hiring experts Teresa Faoro Sertic and Johnny Keone Simmons - who are in search of the purple squirrel - human resources' lingo for the 'perfect' candidate. Also leading a seminar, Lisa Reuth - a prized speaker who shared her insight into training, development and retaining staff. 

By five o'clock Monday evening, new acquaintances were already preparing for the night's festivities - a cocktail reception, gala dinner followed by casino night. The aroma of garlic filled an entire elegant room set with black table cloths and red roses - Creole style shrimp simmered in a cajun sauce at a food station as guests mingled over cocktails. Following a dinner of short ribs, beautifully tender fish and sweet deserts, the true gamblers struck out for a test of their luck at casino night.

book.jpg

Attendees gathered around black jack and roulette tables, laughing and shaking hands as they celebrated big wins. The grand prize? A free year's worth of movie tickets from Fandango. By 10:30 that evening, guests were cashing in their chips for a chance to win and retiring for the evening for an early start again the next morning.

On day two of the HR & Employee Benefits Summit, meetings picked up bright and early as attendees continued with their itineraries of meetings and seminars. An equally busy day continued throughout Tuesday, ending with a closing luncheon and prize giveaway. The Forum Team drew door prizes from Trainer's Warehouse, the Ritz-Carlton, Seiko and Laura Putnam. 

 



Event Testimonials: Total Security Summit - Houston, TX

HOUSTON, TX – More than 795 pre-scheduled meetings took place at the Total Security Summit in Houston, Texas this June. Here is what attendees have to say about the event: Delegate Attendees: “Very... More »


Event Testimonials - Facilities Management Summit, Houston, TX

HOUSTON, TX – More than 795 pre-scheduled meetings took place at the Facilities Management Summit in Houston, Texas this June. Here is what attendees have to say about the event: Delegate Attendees: “As... More »


Kicking Off 2015 With A Successful Summit!

The first Training & Development Summit of 2015 is marked as another great success. Testimonials continue to pour in following the summit which took place in Los Angeles, California last month with... More »


Kicking Off 2015 With A Successful Summit

The first HR & Employee Benefits Summit of 2015 is marked as another great success. Testimonials continue to pour in following the summit which took place in Los Angeles, California last month with... More »


What Your Peers Are Saying: 2014 Contact Center Summit

Following the 2014 debut of the Contact Center Summit, feedback has been pouring in from Directors and VPs of contact centers across the country. Taking place at the beautiful Ritz-Carlton, Sarasota... More »


Recap: Contact Center Summit

In late November, Forum Events kicked off the first Contact Center Summit with great success! Directors and Vice Presidents of Contact Centers across the country gathered at the beautiful Ritz-Carlton,... More »


FM Philadelphia Testimonials

Philadelphia, 2014 Delegate Testimonials    “Enjoyed the one-on-one conversations with the vendors.  Almost like interviewing a new employee. I met some extremely... More »


Pasadena, CA: What Your Colleagues Have to Say...

All the way from Pasadena, California, testimonials from the most recent Total Security Summit are now in. We're pleased to announce the event early this June was a huge success, with the Langham-Huntington... More »


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